FAQ

Referral or prescription: do I need one?

Nope! A referral is not needed to obtain services from Katie Band Physiotherapy. Washington state is a direct access state, meaning that a person can access physical therapy services without a prescription or referral from a clinician. However, some insurance providers do require that you have a prescription or referral from a clinician for billing purposes. If you’re interested in potential reimbursement and your insurance requires a referral, you will need to have a prescription. If you have a referral or prescription, please bring it in with you to your first visit. Referrals or prescriptions may potentially come from the following: MD, DC, DPM, DO, PA, CNM (certified nurse midwife) or NP/ARNP (nurse practitioner).

 

What should I bring to my first appointment?

  1. Form of payment: cash, check or credit card
  2. Clinician referral/prescription (if you have one)
  3. Paperwork here
  4. Dress appropriately – shorts (men/women), sports bra/cami top (women)

 

What to wear?

Men & Women – loose fitting shorts

Women – sports bra or cami-type tank top

 

When will I feel better?

Most clients feel better after the first session! Depending on what we’re seeing you for, you may need 2-8 follow up sessions to attain lasting results.

 

What are my payment options?

Cash, check or credit card are accepted at time of service.

 

Do you accept or bill insurance?

No, but…Katie Band Physiotherapy will provide you with the necessary documentation to submit to your insurance provider. Most outpatient orthopedic clinics generally see two patients an hour (or more) and often utilize PT aides, which means even less time with a skilled professional. Unfortunately, this will often sacrifice optimal care, increases the need for more frequent appointments, and delays a client’s ability to return to the things they love. At Katie Band Physiotherapy, appointments are always 50-60 minutes in length with a hands on, manual approach. Results are obtained much more quickly comparatively to traditional outpatient settings and the savings are often better.

 

Out-of-network billing: can I bill my insurance?

Yes and maybe. Most clients can obtain reimbursement for physical therapy services through out-of-network benefits. To learn more about your out-of-network benefits, contact your insurance provider. By connecting with your insurance provider either from their website or over the phone, you will be able to access claim forms that you will fill out and submit. Katie Band Physiotherapy will provide you with receipts containing treatment and insurance codes to submit to your insurance for possible reimbursement.

 

What is pelvic floor physical therapy?

Pelvic floor physical therapy is a specialization within physical therapy. Extensive training in this field enables a physical therapist to successfully diagnose and treat conditions including but not limited to: pelvic pain, sexual dysfunction, fecal and urinary incontinence, women’s health care across the lifespan from menarche through menopause, post-surgical conditions including bladder slings, prolapse repairs and prostectomies, pregnancy and post-partum care.

 

Do you treat ONLY pelvic floor conditions?

Nope! At Katie Band Physiotherapy, our treatments are geared toward a vast population. From headaches to toe pain, poor balance to global strengthening, post-surgical conditions and the like, we treat everything in between. See our page on conditions we treat for more information.